This module demonstrates model complex conversations in clinical settings. You’ll be introduced to two clinical scenarios; in each case, you’ll learn some background information about the patient and the clinician-patient relationship. You will also learn clinician best practices for each scenario, and what to look for in the subsequent videos. You will then see a video of the clinician-patient interaction, immediately followed by a debrief of the issues raised by the scenario.
We strongly recommend that participants proceed through the activity in the following order: read Case I-A intro, watch Case I-A video; read Case 1-B intro, watch Case I-B video and Case 1 debrief; read Case II intro, watch Case II video & debrief.
After viewing both scenarios and videos, you’ll be directed to a post-test and evaluation, to be completed for CME credit.